FAQ

PRODUCTS

Vape Pen, Vape Cartridge, Battery, Strains & Labels

How does the Vape Pen work?

Each Vape Pen comes pre-loaded with a full gram of concentrate and a pre-charged battery. Once out of the packaging, remove the plastic cap, put it up to your lips, and inhale!

What does the Vape Pen contain?

Each pen contains one full gram of strain-specific concentrate and a little bit of vegetable flavoring. The vegetable flavoring helps the concentrate wick up the pen properly so you can get a good dose of medicine!

What does it mean if the red LED light at the end is flashing? If the red LED light at the end of your pen is flashing, it can mean several things: first, the pen is becoming overheated because you're taking too long of a pull off of it. (We suggest 3 to 4 second hits for the best-tasting dose of medicine!) If it blinks, give it a few minutes to cool down before you try to take another dose. If you try to take another dose of medicine but can't, it may mean that the pen is empty.

How long will the pen last? How can I tell when my pen is empty?

How long you get to use the pen is going to depend on the patient! Some patients may consume a gram of concentrate more quickly than others. When you can no longer draw off the pen and get a good dose of medicine is when the pen is empty - you'll be able to tell!

Do I just throw it away when I'm done with it?

Bumblebee Vape Pens are recyclable! We're currently working on getting recycling bins placed in access points where patients can buy our pens, and those locations will be available on our website. Until then, you can hop onto call2recycle.org to find a recycling location conveniently located near you!

What if my pen isn't working? Can I exchange my pen?

If it seems like your pen is not working, try some troubleshooting tips first! Flip the pen backwards and blow through the end where the LED light glows red - sometimes this "unsticks" the concentrate inside the pen. If that doesn't work, try to take a long inhalation from the mouthpiece - somewhere between 6 and 8 seconds (but not long enough to make yourself dizzy!)

If those tricks don't work, we do have an exchange policy in place at every access point that sells our products. Specifics of the exchange policy will vary by location, so you may need to bring your receipt or the defective unit with you to complete the exchange. Call the access point where you bought the pen for specifics!

How does the cartridge work?

Made of stainless steel and compatible with any 510 thread battery, a voltage of 3.2V is recommended for best results.

What's in the cartridge?

Contains pure cannabis extract and terpenoids from natural sources.

What if my cartridge isn't working?

Before use, orient product mouthpiece up to allow oil to wick. Do not store in hot conditions, it may cause product defects.

What kind of battery is in the pen?

Our disposable Bumblebee Vape pens contain a nickel cadmium battery, which are almost 100% recyclable once they've been collected!

PRACTICES

Availability, Sales, General Information

Where can I buy Bumblebee products?

Each pen comes pre-loaded with a full gram of concentrate and a pre-charged battery. Once out of the packaging, remove the plastic cap, put it up to your lips, and inhale!

Can I buy Bumblebee products outside of California? How about internationally?

Bumblebee products are currently only available in the state of California. They are not available in any other states in the U.S., nor are they available internationally. We promise you'll know as soon as we do!

How can I tell which of your products are in stock at different access points?

We're working on getting that information updated and accessible by our patients!

Can you ship Bumblebee products to me?

Unfortunately, because the sale of cannabis is not federally legalized, we cannot currently ship Bumblebee products. We're as bummed about this as you are, trust us!

What if I want to carry Bumblebee products in my dispensary?

We'd love to have you join the Hive! Shoot us an e-mail to info@bumblebeevape.com with your name and a good contact number! We'll make sure a sales representative gets in touch with you as soon as possible.

How much do Bumblebee products cost?

Bumblebee products vary in cost depending on the product and the access point!

What's the difference between indica and sativa?

Indica and sativa are two different species of cannabis - think of it the same way you think of animals: chihuahuas and labrador retrievers are both types of dogs. Most people believe that the different types of cannabis have different effects and characteristics.

How do I get a medical marijuana card?

Bumblebee products vary in cost depending on the product and the access point!